When the first personal computer came out, they were
expensive, but we were told that everyone would have them.
Today, Americans have more computers than they had
televisions in the 1960’s. We all depend on them for
information, communications, entertainment, banking and
shopping. The convenience of online commerce has been
embraced by consumers. Unfortunately, it has also been
embraced by criminals. The proliferation of spam, malware
and spyware has also given rise to a threat that grows
exponentially: Phishing!
What is phishing?
The
definition of phishing is the act of stealing personal
information via the Internet for the purpose of committing
financial fraud. The term “phishing” actually has its origin
in attacks in the mid -1990s, when it was used to describe
the process of acquiring Internet Service Provider (ISP)
account information. However, today the term has evolved to
encompass a variety of attacks that target personal
information. In the past few years, phishing has become a
significant criminal activity on the internet. Phishers are
now increasing their attacks, the diversity of those attacks
and the technical sophistication used in phishing and online
financial fraud. As if we don’t have enough to worry about
with the recent announcement that we are and have been in a
recession since December of 2007 (duh!), phishing has a
negative impact on the economy through financial losses
experienced by businesses and consumers, along with the
adverse effect of decreasing consumer confidence in online
commerce.
Why is phishing growing?
Many phishing scams have flourished in recent years. This is
due to many factors. The resources required by unseemly
characters and criminals to conduct phishing attacks can be
easily and readily acquired through public and private
sources. Just last year, the Computerworld site published an
article titled “Phishing tool constructs new sites in two
seconds: Easy-peasy-sleazy 0wnage in 120 seconds,” which you
can read by clicking
this link. The article described this latest tool kit or
“phisher’s tackle box.” It contained all HTML (Hypertext
Markup Language) code and graphics needed for the fraudulent
Web site, spoofed a real site and even ran from an .exe that
put all of the code, links, and graphics in the correct
location, without user intervention, automatically. The
process has been streamlined so that even those who are not
tech savvy can take part in this the latest scourge of the
Internet. All it takes is a computer, Internet access and
one of these “cookbook” approaches to Phishing, and the
perpetrator is in business.
How do today’s attacks differ from the way they started?
Originally,
phishing was identified as the use of electronic mail
messages. Show of hands-how many of you got an email from a
bank, credit card company, America Online (remember them?)
saying there was a problem and they needed your password?
All of those emails were designed to look like a trusted
agent, but they asked for information that the entity would
never ask for in such a way as noted in their ‘terms of use
/ service’. They’re usually a link that lead to a site other
than the one the email was from. All of these kinds of
attacks had their roots in social engineering approaches to
get information. Today, the attacks are a bit more
sophisticated. They often include the offer to fill out a
survey for an online banking site with a monetary reward if
the user includes account information. Additional scams
involve email messages claiming to be from hotel reward
clubs, cruise clubs or even time shares and others that ask
users to verify credit card information that a customer may
store on the legitimate site for reservation purposes. They
usually include a URL for which then directs the user to a
site to enter their personal information.
This site is crafted to closely mimic the look and feel of
the legitimate site, and may even include graphics that have
been “borrowed” from the legitimate web site.
What should you watch for?
In
a way, phishers are just like real fishermen. They have a
large variety of tools in their “tackle box.” These tools
allow the Phisher to email, host phishing sites and special
tools for other methods of deceit. They all have one thing
in common. They count on you as an individual to provide
them with private information. The key is to “just say no!”
If you get a pop-up that promises you something for nothing,
to clean a computer virus infection that this web pop-up
just found, a communication from a widow who will share
millions left by her late husband if you help her transfer
it out of the country, or just simply accessing a web site
that is almost spelled the same as the one you intended,
close those windows. If the entire window is a button and
not just the ‘button’ icon, close the window! Corporate
users have protection in the form of SAS (Software as
Service) solutions and hardware appliances. Home users can
make use of programs like GeoTrust's TrustWatch, Webroot
Software's Phish Net, EarthLink's ScamBlocker and
CoreStreet's SpoofStick.
How can I get more information on this subject?
We strive to stay up to date and provide you with the
latest information available. You can also follow the
technical news and see what is happening. As always, keep
your system up to date with security patches, have a
firewall installed and active and run software for detecting
viruses, bots, malware and spyware… and keep it up to date!.
If you have questions or comments about this article or if
there is anything new on the subject, contact me. I would be
happy to respond!
All product names / logos, company names /
logos are copyrights of their respective holders. John Boline is an MCSE,
CNE, USE and a member of the Network Professional Association. The content
herein is often based on late-breaking events. Much of the material is based
on information from sources that are believed to be reliable. Hagerman &
Company, Inc. disclaims all warranties as to the ultimate accuracy or
completeness of the information. Hagerman & Company, Inc. and its employees
shall have no liability for errors, omissions or inadequacies in the
information contained within this article or for any interpretations
thereof. The recommendations, positions and best practice policies outlined
herein represent Hagerman & Company, Inc. initial analysis and therefore are
subject to change as further information which may have bearing on these
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selection of these materials to achieve its intended results. The opinions
expressed herein are subject to change without notice. Hagerman & Company,
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