Hagerman & Company, Inc. Technology Bulletin

Fake spyware removers
What NOT to install to clean your computer

by John Boline
Service Manager,
MCSE, CNE, USE

It’s a new year and our computers have become more sophisticated. So have the people who write spyware, malware and other undesirable software. With the new year, comes a new ploy; Fake Spyware Removers! Yep, that free utility that you downloaded may have actually infected or added to the infection on your system.
Fake Anti-Spyware
Malicious programmers are now releasing fake anti-spyware programs. Yes, re-read that sentence. The Anti-Anti-Spyware programs are being distributed via banner ads on web sites that spuriously warn users that their computers have already been infected with spyware and then direct them to purchase programs which do not actually remove spyware — or worse, may add more spyware of their own.
The proliferation of fake or spoofed antivirus products has continued to grow. Many of these products bill themselves as anti-spyware, antivirus, or registry cleaners, and sometimes feature pop-ups prompting users to install them. They are now designated by a new class of spyware called rogue software.
What is Rogue Software?
Rogue software, sometime called rogue security software is software that uses malware (malicious software) or malicious tools to advertise or install itself or to force computer users to pay for removal of nonexistent spyware. Rogue software products will often times install a Trojan designed to download a trial version, or it will do other unwanted things. Any software that uses clandestine methods to install one or more softwares, without full permission or under false pretenses, falls under this Rogue Software category.
Known Offenders
Many known offenders exist, but the list changes as legal actions puts some out of business. The following is a list of known offenders as listed on wikipedia.org:

-Antivermins -errorsafe
-Pest Trap -SpyAxe
-AntiVirus Gold -SpywareStrike
-Spyware Quake -WorldAntiSpy
-System Doctor -Spy Sheriff
-Spy Wiper -PAL Spyware Remover
-PSGuard -WinAntiVirus Pro 2006
-WinFixer  

False Positives
Another variant of the method described above to make you think you have an infected system is the false positive. A false positive is a fake or false malware detection in a computer scan. This can convince even advanced users that their computer is infected. This can trap users who are very computer savvy and not deceived by rogue softwares that they have a problem. These false positives are quite different from an accidental false positive, which can be produced in a scan by security software from honest companies.

Detection of Spyware
Almost all reputable anti-spyware software will detect rogue software if it is detected on the scanned computer. The problem is that, just as often, non-reputable rogue anti-spyware software will install a Trojan horse to download the software from the maker's website, like Titan Shield. Reputable anti-spyware software can detect the Trojan during or after the download, even before the software is installed. Programs that can often detect these include (with hyperlinks where available) but are not limited to:

Ad-Aware SE Spybot - Search & Destroy (free)
AVG Anti-Virus Spy Sweeper
CounterSpy Spyware Doctor
RogueRemover SUPERAntiSpyware (pay)
Windows Defender  

Be aware that the removal of newer, more aggressive rogue programs requires use of programs such as HijackThis combined with manual removal processes. This is due to the lead lag that exists between the proliferation of new threats and the update of detection programs. Note that the use of HijackThis without specialist help can cripple a computer, just as manually editing the registry on a computer can, and advice should be secured before using it.

Where Can I Find Out More?
There are many sites on the web that give some very good information on Malware and on removers for malware and associated components. While this is not an endorsement, you can find a rather inclusive list of malware and the threats associated with programs that people use and download everyday at http://www.cexx.org/adware.htm. In addition, the link for programs that remove these programs can be found at http://www.cexx.org/noadware.htm. Remember however that you should check all sources to make sure there are not issues with any of the program listed, and make sure you are running a currently updated virus scanner before downloading anything! Once you have removed the junk that is gumming up your system, make sure you run the program you are using to detect these programs at least once a week, if not daily. You will be amazed at the speed increase you will see without all this junk clogging your machine's performance! If you have questions or comments about this article, contact me.

All product names / logos, company names / logos are copyrights of their respective holders.  John Boline is an MCSE, CNE, USE and a member of the Network Professional Association. The content herein is often based on late-breaking events. Much of the material is based on information from sources that are believed to be reliable. Hagerman & Company, Inc. disclaims all warranties as to the ultimate accuracy or completeness of the information. Hagerman & Company, Inc. and its employees shall have no liability for errors, omissions or inadequacies in the information contained within this article or for any interpretations thereof. The recommendations, positions and best practice policies outlined herein represent Hagerman & Company, Inc. initial analysis and therefore are subject to change as further information which may have bearing on these positions is made available. The reader assumes sole responsibility for the selection of these materials to achieve its intended results. The opinions expressed herein are subject to change without notice. Entire contents © 2007 Hagerman & Company, Inc. All rights reserved. Reproduction of this publication in any form without prior written permission is forbidden